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Privacy Policy

Privacy Policy

Introduction

Your privacy protection is important to TelcoGuard AG and its affiliates, (hereinafter, “TelcoGuard”, “we” or respectively “us” / “our”).
This Privacy Data Notice (“Privacy Notice”) explains how we use your personal and personally identifiable information: such as your name, telephone number, address, e-mail address and/or your IP address (“Personal Data”) that we collect when you visit and browse TelcoGuard website https://telcoguard.com.
If you choose to use our website, then you agree to the collection and use of information in relation to this policy. The Personal Data that we collect is used for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Notice. The terms used in this Privacy Notice have the same meanings as in our Terms and Conditions, which are accessible at telcoguard.com., unless otherwise defined in this Privacy Notice.
This Privacy Notice applies where TelcoGuard acts as a data controller i.e. determines the purpose and means of the processing of personal data of the visitors of our website.
We will respect and protect your privacy as set out in this Privacy Notice.
This Privacy Notice may be amended from time to time to reflect changes in our information handling practices.
It is recommended to review TelcoGuard Privacy Notice on a regular basis and whenever you intend to provide personal data to us.
To services we provide or buy under separate contractual agreements with our business partners this Privacy Notice does not apply.

What Personal Data do we collect?

When you visit and use our website, TelcoGuard may collect and Process the following types of Personal Data:

Your Personal identification information (name, phone number and email);
Your consent (to process Personal Data / use cookies / receive newsletters, etc.);
Your IP address and other tracking data;
Browser version, pages of the TelcoGuard website, the time and date of your visit, the time spent on those pages, and other statistics;
Other information you voluntary provide to TelcoGuard in any enquiry you submit to us.

How do we use your personal data?

TelcoGuard collects, processes, uses, storages, discloses, transfers or otherwise makes available (“Processing”, “Process” or “Processed”) your Personal Data as legally permitted under EU General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data privacy laws.
Any Personal Data, whether sensitive or not, is Processed confidentially and under the terms stipulated below.

Why do we process your Personal Data?

There is always a legal ground or a permitted legitimate reason why we Process your Personal Data, such as:

To enable you to access and use our website;
To evaluate and improve the performance and design of this website and TelcoGuard services;
To comply with any legal obligation, we are subject to;
To tailor marketing activities to your needs as a visitor;
To establish, exercise or defend legal claims, and/or to protect and assert our and your legal rights;
To track marketing campaign results and responses;
To verify visitor’s compliance with this Privacy Notice;
To enhance security and to protect us from fraud or other inappropriate conduct.

In all cases above TelcoGuard will limit the Processing of Personal Data to the extent required to fulfill the specific purpose. Your respective Personal Data will be held in our website database or stored on the servers of our hosting services providers and will be kept for no longer than necessary and/or required by applicable laws.

What is the legal basis for Processing your Personal Data?

With your use of this website we may Process your Personal Data based on the following legal grounds:

Your consent – when you subscribe to TelcoGuard newsletter, manage your cookie preference or in every other case where you provide us with your clear and specific consent;
Our legal obligation – when we are legally required to Process Personal Data;
Our legitimate interest – when you visit our website (in order to tailor it to the visitors needs and preferences).

Why do we process your Personal Data?

There is always a legal ground or a permitted legitimate reason why we Process your Personal Data, such as:

To enable you to access and use our website;
To evaluate and improve the performance and design of this website and TelcoGuard services;
To comply with any legal obligation, we are subject to;
To tailor marketing activities to your needs as a visitor;
To establish, exercise or defend legal claims, and/or to protect and assert our and your legal rights;
To track marketing campaign results and responses;
To verify visitor’s compliance with this Privacy Notice;
To enhance security and to protect us from fraud or other inappropriate conduct.

What are Your data protection rights?

There is always a legal ground or a permitted legitimate reason why we Process your Personal Data, such as:

Right to access – you may ask us to provide you with a copy of your Personal Data held by us, in general free of charge, in an electronic format;
Right to rectification – you may ask us to correct, update and/or otherwise amend your inaccurate or incomplete Personal Data held by us;
Right to object – you may object to the Processing of your Personal Data;
Right to restrict Processing – you may restrict the Processing of your Personal Data;
Right to erasure – you may ask us to delete all your Personal Data we hold;
Right to data portability – you may ask us to transfer your Personal Data to you or to a third party designated by you;
Right to withdraw your consent – you may withdraw your consent to Processing of your Personal Data, whenever the Processing is undertaken based on such consent;
Right to file a complaint – you may file a complaint to a competent state authority regarding the Processing of your Personal Data.

In order to exercise any of the said rights in relation of your Personal Data, please address your respective request to contact@telcoguard.com.
The exercise of said rights in subject to exemptions. In case any exemption applies, we will communicate this to you in a timely manner.
TelcoGuard will comply with your justified request without undue delay and, in any event, within one month of the receipt of such request.

Personal Data sharing with others

To the extent reasonably necessary, we may disclose your Personal Data with:

our affiliates/employees who support this website or otherwise are required to Process your Personal Data for the purpose of TelcoGuard business operations;
third parties who provide marketing and/or additional support services;
law enforcement bodies, state agencies, courts or similar if required to be disclosed for compliance with a legal obligation to which we are subject, to protect your or third party’s vital interests, or to exercise or defend our legal claims;
other third parties, upon your prior written consent/instruction or on the basis of our legitimate interest.

International transfer of Personal Data (outside EU/EEA area)

As a rule, your Personal Data will be transferred to our headquarter in Switzerland, the country which is recognized by European Commission as a country with an appropriate safeguard and adequate level of data protection.
In specific cases, Personal Data may be transferred to other additional countries outside of the EU/EEA. To that regard, additional safeguards will be put in place.

Marketing

If you subscribe to TelcoGuard newsletter, TelcoGuard collects, and stores Personal Data shared by you in the online request form according to this Privacy Notice.
If you no longer wish to receive newsletter, please click the “Unsubscribe” button in the newsletter you have received from TelcoGuard and your Personal Data will be automatically deleted.

Cookies Notice

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
TelcoGuard uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – TelcoGuard uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – TelcoGuard uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TelcoGuard sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies/notices of other websites

TelcoGuard website contains links to other websites. Note that these external sites are not operated by us. Our Privacy Notice applies only to our website, so if you click on a link to another website, you should read their privacy policy/notice. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our website do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services;
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

How to contact us

If you have any questions or concerns regarding our Privacy Notice or you have any feedback

Contact Details contact@telcoguard.com

Our Location Bahnhofstrasse 28, 6300 Zug, Switzerland